Rx-4 Frequently Asked Questions
The Rx-4 Tablet & Capsule Counter uses a rotating turntable to feed tablets and capsules through an optical sensing array for fast, accurate, hands-free counting.
The Rx-4 has a listed accuracy of 99.97% and is designed to simply not miscount when used as described in the included Operator’s Manual.
The Rx-4 features three counting modes; Single vial filling, Multiple vial filling, and Inventory counting.
These modes support prescription filling, pre-packing, and inventory management tasks.
The Rx-4 will count round, aspirin-size tablets at a rate of approximately 500 per minute, and will count large capsules at approximately 350 per minute. Even at its slowest speed, The Rx-4 is still faster and more accurate than hand-counting.
The Rx-4 is compatible with tablets, capsules, and soft-gels ranging from 3mm up to 1/2 inch (13mm) in diameter and 1 inch (26mm) in length. For larger tablets, the optional Large Pill Sensor Cover allows the Rx-4 to count tablets up to 3/4 inch (19mm) in diameter.
Semi-rounded, symmetrically shaped items like oblong beads and hex nuts may work well. Asymmetrical items with sharp corners, odd shapes, screws, flat-backed crystals, and spherical items do not behave properly on the turntable. Contact Rx Count if you would like to send samples for testing.
The approximate capacity of the Rx-4 turntable disc surface is 300 tablets or capsules, depending on size. The open design also allows users to continuously add product while counting and dispensing.
Every Rx-4 comes with a 30-Day Money-Back Guarantee. If the Rx-4 does not satisfy your needs within the first 30 days from the date of delivery, simply return it for a full refund.
The Large Pill Sensor Cover is designed for tablets larger than 1/2 inch (13mm) in diameter. This typically applies to certain larger animal medications. Large capsules up to 1 inch (26mm) in length do not require the Large Pill Sensor Cover.
No. The Rx-4 does not require calibration because it is not a measuring device like a pharmacy scale.
The Rx-4 is constructed using FDA-approved, food-grade quality plastics. Cross-contamination can be prevented through regular cleaning with 70% isopropyl alcohol.
Yes. The Rx-4 Tablet & Capsule Counter is made in the U.S.A. Rx Count Corporation has been manufacturing pill counters since 1967.
Every Rx-4 includes a One-Year Manufacturer’s Warranty and a 30-Day Money-Back Guarantee.
Yes. The Rx-4 is available in both 110-volt and 220-volt models. International pricing and shipping options are available by request.
If an Rx-4 experiences functionality issues, customers can contact Rx Count by phone or email for troubleshooting assistance or service recommendations.
Using the Rx-4
The Rx-4 includes an Inventory Mode (INV) that counts inventory placed on the turntable. Inventory Mode is particularly useful for month-end inventory counts.
The Rx-4 includes a Multiple Mode (MULTI) designed for pre-packing and filling multiple medication vials with the same tablets or capsules.
The Rx-4 enables users to dispense specific quantities directly into vials, bottles, and other receptacles.
The Rx-4 supports fast, automatic tablet and capsule counting. The system enables hands-free counting and is far faster and more accurate than hand-counting.
The Rx-4 features a compact, portable design intended for countertop workstations and limited counter space.
The Rx-4 weighs approximately 7 pounds, making it portable and easy to move between workstations when needed.
The main surfaces that contact tablets and capsules are removable and can be cleaned using 70% isopropyl alcohol.
Rx-4 Industry Applications
Pharmacies use the Rx-4 Tablet & Capsule Counter for prescription filling, pre-packing medications, and inventory counting. The Rx-4’s Single, Multiple, and Inventory Modes support a variety of daily pharmacy workflows while helping streamline tablet and capsule counting tasks.
Hospitals use the Rx-4 Tablet & Capsule Counter to support medication counting and inventory-related workflows. Its compact countertop design allows it to fit easily into healthcare environments, while Inventory Mode helps simplify counting tasks during audits and stock verification activities.
Learn more about our Hospital Solutions.
Yes. The Rx-4 Tablet & Capsule Counter can count many animal medications. Veterinarians and veterinary practices use the system for dispensing medications, filling prescriptions, and managing inventory. The Rx-4 is compatible with over 95% of tablets, capsules, and soft-gels, and the optional Large Pill Sensor Cover supports counting certain larger animal medications.
Learn more about our Veterinary Solutions.
Physicians’ offices use the Rx-4 Tablet & Capsule Counter when dispensing medications directly to patients. Its compact footprint and hands-free counting capabilities make it well-suited for medical practices where efficiency and workspace are important considerations.
Learn more about our Healthcare Solutions.
Yes. Weight loss clinics use the Rx-4 Tablet & Capsule Counter to support medication dispensing and inventory management activities. Its compact countertop design and simple operation make it easy to incorporate into daily clinic workflows.
Learn more about our Weight Loss Clinic Solutions.
Health clinics choose the Rx-4 Tablet & Capsule Counter for tablet and capsule counting, dispensing workflows, and inventory-related tasks. Its portable design and easy-to-use counting modes make it adaptable to a variety of clinical environments.
Learn more about our Healthcare Solutions.
Private practices often need an efficient medication counting solution without sacrificing valuable workspace. Weighing approximately 7 pounds and designed for countertop workstations, the Rx-4 fits easily into a wide range of practice settings.
Learn more about our Private Practice Solutions.
Medical supply organizations use the Rx-4 Tablet & Capsule Counter for counting and inventory-related activities involving tablets and capsules. Inventory Mode provides a convenient way to count product placed on the turntable, making it useful for stock management workflows.
Learn more about our Medical Supply Solutions.
Educational institutions use the Rx-4 Tablet & Capsule Counter in environments where tablet and capsule counting demonstrations, instruction, or inventory-related activities are performed. Its simple operation and compact design make it easy to integrate into educational settings.
Learn more about our Education Solutions.
Law enforcement agencies use the Rx-4 Tablet & Capsule Counter in situations where tablets and capsules must be counted accurately and efficiently. Inventory Mode supports counting tasks while the compact design allows the unit to fit easily into a variety of workspaces.
Learn more about our Government & Law Enforcement Solutions.
Military facilities use the Rx-4 Tablet & Capsule Counter for medication counting and inventory-related activities. The combination of portability, multiple counting modes, and efficient operation makes it suitable for a variety of professional environments.
Learn more about our Military Solutions.
Medical examiners and coroners use the Rx-4 Tablet & Capsule Counter when inventorying tablets and capsules. The Rx-4’s Inventory Mode is particularly useful for counting product left behind, providing a fast and efficient alternative to manual counting.
Learn more about our Medical Examiner & Coroner Solutions.
