Skip to content
Toggle Navigation
The Rx-4
How It Works
FAQs
Industry Comparison
Cleaning the Rx-4
Operator Manual
Industries
Veterinary
Pharmacy
Education
Government & Law Enforcement
Hospitals
Medical and Weight Loss Clinics
Medical Supply
Military
Rehab Facilities
Pharmaceutical Industry
Medical Examiners and Coroners
About Rx Count
Why Rx Count
Blog
Made in U.S.A
Cart
0
Contact
Rx-4 Troubleshooting Guide
wydraTEK Admin
2023-01-18T12:53:32-07:00
Rx-4 Troubleshooting Guide
If the steps below do not solve your issue, please call Customer Service at
1-800-766-8311
.
Keypad does not operate / Gate mechanism is stuck / Counter is making a clicking noise
Auto-Gate Troubleshooting Video
Ensuring the Gate Switch Is in Proper Position
Inspecting the Auto-Gate Wiring
Miscounting / Not counting / Counting by itself / Gate will not open
These issues are a result of a dirty sensor. Please click the link below to learn how to clean your Rx-4’s sensor.
Rx-4 Sensor Cleaning Video
Turntable Not Spinning
Turntable Troubleshooting Video
Close product quick view
×
Title
Page load link
Go to Top